Elements and Performance Criteria
- Identify and investigate online service provider
- Perform online transactions
- Confirm organisational requirements for products/services to be obtained
- Ensure authentication information is secured in accordance with organisational requirements
- Use appropriate online functions to obtain required products/services
- Report any difficulties in accessing or using online facilities to the service provider
- Complete transaction and ensure that products/services are received in accordance with terms of online transaction
- Maintain records of online transactions
- Review online transactions